Award Winning Arcade Gaming Products



Relive the Arcade Experience at Home
  PRODUCTS
   
   
   
  
   
   
   
   
  BENEFITS
    
    
    
    

Live chat by Boldcenter



Home > FAQ

Frequently Asked Questions About:

Top Ten Frequently Asked Questions
X-Arcade Joystick Questions
X-Arcade Machine Questions
Purchasing Questions
Order And Shipping Questions
Money Back Guarantee Policy
Lifetime Warranty Policy
Product Return Policy
Privacy Policy

 

How long does it take to ship X-Arcade™

How does the X-Arcade work with all game systems?
Can I use with MAME and other emulation software?
Can I buy in retail stores?
Can I buy in other countries?
Where can I see images or a 3D demo of the X-Arcade?
How much are the shipping charges for X-Arcade?
What is the warranty of X-Arcade?
What is the return policy?
Where can I see some reviews from game industry experts?

 

How long does it take to ship X-Arcade™ if I buy online?

All products ordered from XGAMING, Inc's online store are in stock, and available for immediately delivery within 24 hours. Any order received before 10:00am Eastern Time ships same day. Orders after 10:00am Eastern Time ship the following business day.

XGAMING, Inc uses Federal Express and Airborne Express to deliver packages. All customers are emailed delivery notifications prior to receiving shipment. Orders ship from XGAMING's warehouse near Chicago, IL.


How does the X-Arcade work with all game systems?

The X-Arcade™ was designed with an internal technology which supports XGAMING's external game console adapters. This means you can simply purchase an inexpensive adapter which connects to your X-Arcade to allow it to physically and electronically connect to your favorite game system. All major systems are supported, and because of the unique design, future consoles will be supported with new adapters!

It's quite simple. You plug your included X-Arcade cable into your adapter, and the adapter for the system you chose has the connections of a standard gamepad for that system.

See images of each console adapter.

You can see the button diagrams of the adapters to see how your X-Arcade will function:
PC - Playstation 1-2 - Dreamcast - GameCube - XBOX -



Can I use with MAME and other classic emulation software?

The X-Arcade™ was designed mainly for use with arcade classic games and emulators. The X-Arcade™ was made so you could relive your favorite classic arcade games, like Ms. Pac-Man™, Space Invaders™, Robotron™, Galaga™, Donkey Kong™and Street Fighter! The X-Arcade™ Kit includes all the hardware and software you need to play thousands of arcade classics on your PC!

Learn More About Playing Arcade Classics On Your PC

Can I buy in retail stores?

The X-Arcade™ is currently available at the following major retail outlets in North America. New chains are expected soon.

See More Information About Retail Stores


Can I buy in other countries?

The X-Arcade™ is currently distributed in 12 countries.

  • United States Of America
  • France
  • Canada
  • Italy
  • United Kingdom
  • Spain
  • Belgium
  • Holland
  • Switzerland
  • Singapore
  • Germany
  • New Zealand - Australia (special order only)

See Detailed Information And Address/Website's For International Resellers



Where can I see images of the X-Arcade™

Because of the large requests to see the X-Arcade™, we created a special 3D demonstration of the X-Arcade™.

Click Here To See The 3D Demo Of X-Arcade




How much are the shipping charges for the X-Arcade™?

Shipping costs for orders from XGAMING, INC depend upon the methods and options you choose. The cost of shipping to your exact location will be calculated when you go to buy the items, but before you would need to enter any payment information. It varies from location to location , so please use the shopping cart to get exact shipping cost to your exact location . International customers will be responsible for all duties imposed by their country. If your country is not listed in our cart, then you will need to look for an international reseller here.

Fedex Ground:




Under $30
= $6.95
$31 - 98
= $7.95
$99+
= FREE SHIPPING


What is the warranty?

XGAMING, INC Orders For X-Arcade Carry A Lifetime Warranty, serviced exclusively from XGAMING, INC. This means any defects or problems which occur during the life of purchaser's ownership of X-Arcade™ are covered under warranty. The X-Arcade™ warranty coverage is already recognized as one of the game industry's finest. Not only does XGAMING cover your X-Arcade™ for the duration of the warranty, but XGAMING pays all fees and charges for shipping to/from your location (US only). If your X-Arcade™ is ever found defective or stops working, XGAMING will arrange to ship a brand new X-Arcade™if necessary to your location, and include a return shipping label with the new X-Arcade™ so you don't incur any shipping costs or fees. (terms)

This service is one of the many reasons XGAMING has one of the best reputations in the video game industry.


What is the return policy?

Xgaming, Inc. offers a 30-day money back guarantee on all purchases from it's websites. This means, if you are not 100% satisfied with your X-Arcade™, you can return it for a full refund. No questions are asked. Simply follow the procedures on our website for initiating a return. We make it easy to order, use or return your X-Arcade.™

More Information About Return Policy Here



Where can I see reviews from game industry experts?

The X-Arcade™is the single highest rated arcade joystick available across any gaming system. Just check some of these quotes from the industry experts below

"Best new toy on the market"'
Wired™ Magazine

"Best universal joystick created"
GamePro™ Magazine

"The best arcade stick money can buy™
Gamespy™

"The best arcade stick on the market."
IGN™

"You need this controller!"
Teamxbox.com™

"The X-Arcade is arcade perfect."
PC Gamer™

"It gets my highest recommendation."
PC Magazine™

"Well worth it!"
Tech TV™

-"2002 Game Hardware Hall Of Fame."
Macworld™

-"X-Arcade Solo gets 5 out of 5 Stars."
Gamepro Magazine™ Senior Editor

Click Here To See More Reviews



Was This Page Helpful?


If there are questions you have that were not answered, You can fill out online case support request.

 

 


 Shop With Confidence

Easy Returns


100% Secure Shopping
Visa, MC, AMEX, Disc
Pay With Paypal
 X-Arcade Reviews

"Best Arcade Stick"
Worldwide Resellers
Available At:


 Arcade Newsletter

Privacy Policy:

 


   ||     ||     ||  
 ||     ||    

XGAMING, INC 700 Technology Drive. Pittsburgh, PA 15219
Monday to Friday 8:30 AM to 5:00PM EST
Phone 1-866-942-6464 International 1.412.894.7244
Copyright © 2005

Contact Us
Call Toll-Free in USA 1-866-942-6464
or Email Us
||  ||   ||   ||